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If you receive a suspicious phone call, email, or text message claiming to be from Amazon, asking for payment, personal information or offering a refund you do not expect, please do not share any personal information, and disconnect any phone call immediately. Amazon will never ask you for remote access to your device e.g. by asking you to install an app. You can report suspicious spam in the UK to Action Fraud at https://www.actionfraud.police.uk, or in Ireland, to your local Garda station. Please also note that Amazon will never ask for your personal information, or ask you to make a payment outside of our website (e.g. via bank transfer, emailing credit card details, etc.). If you received an e-mail regarding an order or Prime membership, or anything that you don't recognise, please forward the e-mail to firstname.lastname@example.org and then delete it. Do not click on any links in such emails. For more information, go to
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